The guarantee period of our most products is one year. And we guarantee our product in a good condition before shipping date. Our QC stuff will carefully check quality and paste our own QC label on each product.
Related to Lost Products:
If products get lost in delivery, or you still haven’t got your item for a long time, please contact our customer service immediately. We will deal with this as soon as possible. Please do not deal with it all by yourself, we want you to communicate with us. Usually, we will provide tracking number and tracking link for you timely. If products get lost on the way, we will get confirmed from the couriers, and then we will arrange redelivery for your products at once. If you want to ship it through express, then you need to pay express shipping fee.